Auvik Review

In this Auvik review, I’ll explore the different features and modules of the platform, and see how it ranks among other MSP networking platforms.

Auvik is a cloud-based network management software designed for Managed Service Providers (MSPs). It provides network monitoring, automation, and documentation capabilities to help MSPs efficiently manage and maintain their clients’ networks.

What is Auvik?

Auvik allows MSPs to gain visibility into their clients’ network infrastructure, including routers, switches, firewalls, and other network devices. It provides real-time monitoring and alerting for network performance issues, security threats, and device health. This helps MSPs proactively identify and resolve network problems, minimizing downtime and ensuring reliable network connectivity for their clients.

In addition to monitoring, Auvik offers automation features that enable MSPs to streamline repetitive network management tasks. It allows for the automatic deployment of network configurations, firmware updates, and patch management, saving time and effort for MSPs.

Furthermore, Auvik includes documentation functionality that automatically generates network maps, inventories, and device configurations. This documentation helps MSPs keep track of network changes, troubleshoot issues more efficiently, and maintain accurate records of their clients’ network infrastructure.

Overall, Auvik simplifies network management for MSPs by providing a centralized platform to monitor, automate, and document network operations, allowing them to deliver more efficient and reliable services to their clients.

Who Would Need Auvik?

Auvik is primarily designed for Managed Service Providers (MSPs) who offer network management and monitoring services to their clients. However, it can also be beneficial for other professionals involved in network administration and infrastructure management. Here are some specific roles and scenarios where Auvik can be useful:

Auvik is specifically built for MSPs. It provides them with a centralized platform to monitor, manage, and maintain their clients’ network infrastructure efficiently. MSPs can leverage Auvik’s features to proactively monitor network performance, automate tasks, ensure security, and provide reliable network services to their clients.

Network administrators responsible for managing and maintaining networks within organizations can benefit from Auvik. It helps them gain visibility into the network infrastructure, monitor performance, troubleshoot issues, and automate network management tasks. Auvik’s network mapping and documentation features are particularly useful for network administrators to understand and document network topology.

IT consultants who offer network consulting services can utilize Auvik to assess and analyze client networks. It helps them identify network issues, perform security assessments, and make recommendations for network improvements. Auvik’s reporting and documentation features enable IT consultants to present their findings and provide detailed documentation to clients.

Auvik can be valuable for IT departments within organizations that manage their own network infrastructure. It assists IT teams in monitoring network performance, identifying bottlenecks, managing configurations, and ensuring network security. Auvik’s automation features can help streamline tasks and improve operational efficiency.

Network engineers involved in designing and implementing network infrastructures can utilize Auvik during the planning phase. It provides insights into existing networks, helps with network mapping, and assists in understanding network dependencies and potential areas for optimization.

Overall, Auvik is suitable for professionals and organizations involved in network management, whether they are MSPs, network administrators, IT consultants, IT departments, or network engineers. It provides tools and capabilities to enhance network visibility, monitoring, automation, and documentation, enabling more efficient and effective network management.

While smaller organizations can still use Auvik, the platform’s enterprise and multi-tenant features truly make it ideal for larger network operations.

Key Features:

• Network Monitoring: Auvik provides comprehensive network monitoring capabilities. It continuously monitors network devices, interfaces, and connections to detect performance issues, bottlenecks, and security threats. It collects real-time data on bandwidth utilization, packet loss, latency, and other network metrics, allowing MSPs to proactively identify and resolve network problems.
• Device Discovery and Inventory: Auvik automatically discovers and maps network devices within a client’s infrastructure. It creates an inventory of all network devices, including routers, switches, firewalls, access points, and servers. This information is valuable for tracking devices, managing configurations, and ensuring accurate documentation.
• Network Mapping: Auvik generates visual network maps that provide MSPs with a clear understanding of the network topology and device interconnections. These maps help identify network segments, dependencies, and potential points of failure. They also assist in troubleshooting network issues by visually representing the network infrastructure.
• Configuration Management: Auvik streamlines configuration management tasks. It allows MSPs to access and modify device configurations from a centralized interface. Configuration changes can be made in bulk or on an individual basis, making it easier to deploy consistent configurations across multiple devices. Auvik also tracks configuration history, allowing for easy rollback and auditing.
• Alerting and Notifications: Auvik sends real-time alerts and notifications to MSPs when network issues occur. It supports customizable alert thresholds and triggers based on network performance, availability, and security events. Alerts can be sent via email, SMS, or integrated with other notification systems, ensuring that MSPs stay informed of critical network events.
• Security Monitoring: Auvik includes security monitoring features to help detect and prevent potential network security threats. It can monitor for suspicious traffic patterns, unauthorized access attempts, and vulnerabilities in network devices. By monitoring network security, MSPs can respond quickly to potential threats and implement appropriate security measures.
• Automation and Remediation: Auvik offers automation capabilities to streamline network management tasks. It allows MSPs to automate routine activities such as configuration backups, firmware updates, and patch management. By automating these tasks, MSPs can save time and ensure consistent and up-to-date network configurations.
• Reporting and Documentation: Auvik provides reporting and documentation features that help MSPs maintain accurate records of their clients’ network infrastructure. It offers pre-built and customizable reports on network performance, device health, utilization, and security. Additionally, Auvik generates documentation including network diagrams, device configurations, and inventories, aiding in troubleshooting and ensuring proper documentation.
• Plans and pricing: To obtain accurate and up-to-date pricing information, I recommend reaching out to Auvik’s sales team directly. They will be able to provide you with the most relevant and detailed pricing information based on your specific requirements and budget. You can typically contact the sales team through their website or by submitting a request for pricing information. By directly contacting Auvik, you can have a better understanding of their pricing options and evaluate if they align with your budget and needs before committing to a plan. Auvik typically offers subscription-based pricing plans tailored for Managed Service Providers (MSPs). The pricing is often based on factors such as the number of managed networks or devices, the level of functionality required, and the size of the MSP’s client base.

These are some core features of Auvik, designed to assist Managed Service Providers in effectively managing and monitoring their clients’ network infrastructure

Support Features of Auvik 

Auvik offers robust support features to assist users in utilizing their network management software effectively. Here are some key support features provided by Auvik:

1. Unlimited Support: Auvik typically offers unlimited support to its users. This means you can reach out to their support team whenever you have questions, issues, or need assistance without worrying about any limitations on the number of support requests.
2. Support Channels: Auvik provides multiple channels for accessing support. This can include email support, phone support, or a ticketing system. The specific support channels may vary, so it’s best to consult Auvik’s documentation or contact their support team directly for the most accurate information.
3. Knowledge Base: Auvik maintains a knowledge base that includes a range of resources such as user guides, documentation, FAQs, and troubleshooting articles. This self-service resource allows users to find answers to common questions, access step-by-step guides, and troubleshoot issues independently.
4. Training and Onboarding: Auvik may offer training and onboarding resources to help users get started with their software. This can include online tutorials, video guides, webinars, or live training sessions. These resources aim to familiarize users with the features and functionalities of Auvik and ensure a smooth onboarding experience.
5. Community and User Forums: Auvik may have a community or user forum where users can connect, share experiences, ask questions, and exchange knowledge with other Auvik users. Participating in these communities can provide additional support and insights from fellow users.

It’s worth noting that the specific support features and offerings may vary depending on the plan and subscription level. To get detailed and up-to-date information on Auvik’s support features, I recommend visiting their official website or reaching out to their support team directly. They will be able to provide you with comprehensive information tailored to your specific needs and requirements.

Who is Auvik Best Suited For?

Auvik is a cloud-based network management software designed for Managed Service Providers (MSPs). It provides network monitoring, automation, and documentation capabilities to help MSPs efficiently manage and maintain their clients’ networks.

Auvik allows MSPs to gain visibility into their clients’ network infrastructure, including routers, switches, firewalls, and other network devices. It provides real-time monitoring and alerting for network performance issues, security threats, and device health. This helps MSPs proactively identify and resolve network problems, minimizing downtime and ensuring reliable network connectivity for their clients.

In addition to monitoring, Auvik offers automation features that enable MSPs to streamline repetitive network management tasks. It allows for the automatic deployment of network configurations, firmware updates, and patch management, saving time and effort for MSPs.

Furthermore, Auvik includes documentation functionality that automatically generates network maps, inventories, and device configurations. This documentation helps MSPs keep track of network changes, troubleshoot issues more efficiently, and maintain accurate records of their clients’ network infrastructure.

Overall, Auvik simplifies network management for MSPs by providing a centralized platform to monitor, automate, and document network operations, allowing them to deliver more efficient and reliable services to their clients.

Auvik is primarily designed for Managed Service Providers (MSPs) who offer network management and monitoring services to their clients. However, it can also be beneficial for other professionals involved in network administration and infrastructure management. It can assist network administrators in gaining visibility into the network infrastructure, monitoring performance, troubleshooting issues, and automating tasks.

IT consultants can utilize Auvik to assess client networks, perform security assessments, and provide recommendations for improvements. IT departments within organizations can leverage Auvik for network monitoring, configuration management, and security monitoring. Network engineers can use Auvik during the planning phase to understand existing networks, perform network mapping, and identify areas for optimization.

Auvik System Requirements 

To run Auvik effectively, certain system requirements should be considered. While the specific requirements may vary depending on the version and updates of the software, here are some general guidelines:

• Operating System: Auvik is a cloud-based platform accessible through a web browser, so there are no specific operating system requirements for end-users. However, ensure that your web browser is up-to-date and compatible with Auvik’s supported browsers. Auvik typically supports major browsers like Google Chrome, Mozilla Firefox, Microsoft Edge, and Safari.
• Network Connectivity: A stable and reliable internet connection is necessary to access and use Auvik. This applies to both the devices used to access Auvik and the network devices being managed by Auvik.
• Hardware Requirements: As Auvik is a cloud-based platform, there are no specific hardware requirements for end-users. However, the performance of Auvik may be affected by the hardware specifications of the device used to access the platform. For optimal performance, ensure that your device meets the recommended specifications for the web browser you are using.
• Compatibility with Managed Network Devices: Auvik supports a wide range of network devices and vendors. It is recommended to check Auvik’s documentation or contact their support team to confirm the compatibility of your specific network devices.
• Security Considerations: As Auvik deals with network management and monitoring, it is important to ensure that the necessary security measures are in place. This includes securing access to the Auvik platform through strong passwords, two-factor authentication, and adhering to best practices for network security.

It is important to note that these are general system requirements. For specific and up-to-date information, it is recommended to consult Audits official documentation, contact their support team, or refer to the system requirements provided during the installation and setup process.

Different Editions of Auvik

Auvik offers two editions of its network management software: Auvik Essentials and Auvik Complete. Here’s a brief overview of these editions:

1. Auvik Essentials: Auvik Essentials is the standard edition of Auvik’s network management software. It includes core features and functionalities for network monitoring, automation, and documentation. With Auvik Essentials, you can gain visibility into your network infrastructure, monitor device performance, receive alerts for network issues, manage configurations, and generate basic network documentation.
2. Auvik Complete: Auvik Complete is the premium edition of Auvik’s software, offering advanced features and expanded capabilities beyond what’s available in Auvik Essentials. In addition to the features provided in Auvik Essentials, Auvik Complete may offer additional functionalities such as enhanced security monitoring, deeper integrations with other systems and tools, advanced reporting and analytics, and more granular control over network configurations.

It’s important to note that the specific features and capabilities of each edition may be subject to change over time. To get the most accurate and up-to-date information about the features included in each edition, I recommend visiting Auvik’s official website or contacting their sales team. They will be able to provide you with detailed information on the offerings and help you determine which edition best suits your specific needs and requirements.

Complimentary Modules of Auvik 

Auvik offers additional modules that can be integrated with its network management software to extend its functionality. These modules are designed to complement the core features of Auvik and provide enhanced capabilities. While specific details and availability may have changed since my last update, here are some examples of the complimentary modules Auvik has offered:

Auvik TrafficInsights

Auvik TrafficInsights is a module that provides deep visibility into network traffic flows. It helps identify bandwidth usage, application usage, and network congestion. With TrafficInsights, you can gain insights into how traffic is flowing across your network and optimize network performance accordingly.

1. Auvik TrafficInsights captures and analyzes network traffic data, allowing administrators to understand how traffic moves within the network. It provides visibility into traffic patterns, identifying the sources, destinations, and volume of network traffic.
2. With TrafficInsights, administrators can monitor bandwidth usage across the network. They can identify which applications or devices are consuming the most bandwidth and optimize network resources accordingly. This helps in capacity planning and ensures optimal network performance.

TrafficInsights enables administrators to track the performance of specific applications. They can identify applications that are consuming excessive network resources, causing bottlenecks, or impacting overall network performance. This information helps in troubleshooting and optimizing application performance.

TrafficInsights helps identify areas of network congestion or bottlenecks. It provides visibility into high-traffic areas, allowing administrators to take proactive measures to alleviate congestion and optimize network performance.

Auvik Integration Platform

Auvik Integration Platform allows you to integrate Auvik with other systems and tools. This enables data sharing and synchronization between Auvik and other IT management platforms such as PSA (Professional Services Automation) tools, RMM (Remote Monitoring and Management) software, or ticketing systems. Integration Platform helps streamline workflows and centralize information across multiple systems.

The Integration Platform helps streamline operations by connecting Auvik with other essential systems and tools commonly used in IT management processes. This integration facilitates the flow of information, eliminates manual data entry, and enhances efficiency in managing network infrastructure.

Some key aspects of the Auvik Integration Platform include:

1. Data Synchronization: The Integration Platform allows for the synchronization of data between Auvik and other systems. This ensures that information remains up to date across multiple platforms, reducing the need for manual data entry and maintaining consistency across systems.
2. Workflow Automation: By integrating Auvik with other systems, the Integration Platform enables workflow automation. It allows for the creation of automated processes and actions triggered by specific events or conditions. This can streamline tasks, improve efficiency, and reduce manual effort.
3. Enhanced Visibility: Integrating Auvik with other systems expands the visibility and accessibility of network information. It enables users to view relevant network data within their preferred systems, eliminating the need to switch between multiple platforms.
4. Centralized Management: With the Integration Platform, MSPs and network administrators can centrally manage their network infrastructure and related data across different systems. It provides a unified view of network information and streamlines management processes.

Auvik Secure Sync

Auvik Secure Sync is a module that enables secure data synchronization between Auvik and other systems. It ensures that sensitive information, such as device credentials, is kept up to date and synchronized across various platforms. This helps maintain accurate and secure records of network device configurations and access credentials.

Auvik Secure Sync helps maintain accurate and secure records of network device configurations and access credentials. It ensures that changes made in one system are automatically updated in Auvik and vice versa, minimizing the risk of inconsistencies or outdated information.

By synchronizing data securely, Auvik Secure Sync enables efficient management of network devices and enhances the overall security of network management operations. It simplifies the process of keeping device credentials and configurations up to date, reducing the potential for errors and vulnerabilities.

Please note that the availability and specifics of these complimentary modules might have changed or expanded beyond what I’ve mentioned. To get the most accurate and up-to-date information about the current modules offered by Auvik, I recommend visiting their official website or contacting their sales team. They will be able to provide you with detailed information about the modules and how they can enhance your network management experience with Auvik.

Summary

In summary, Auvik is suitable for professionals and organizations involved in network management, including MSPs, network administrators, IT consultants, IT departments, and network engineers. It provides tools and capabilities to enhance network visibility, monitoring, automation, and documentation, enabling more efficient and effective network management.

For the most accurate and up-to-date information on Auvik’s offerings, I recommend visiting their official website or contacting their sales team.