A UEM takes care of mobile devices as well as workstations and servers. Manage all of your devices from one console.
Managing endpoints is a common task, but now businesses have to deal with mobile devices as well and they engender their own administration processes. Get a tool that will help you look after all of your corporate devices with a Unified Endpoint Management (UEM) system.
Here is our list of the best UEM tools:
- NinjaOne EDITOR’S CHOICE This cloud-based package of systems for IT support teams includes a mobile device management unit (MDM) to support devices running iOS and Android. This adds to the endpoint management systems that look after computers running Windows, macOS, and Linux to form a UEM.
- ManageEngine Endpoint Central This system for Windows Server is also available as a SaaS platform with tools to manage workstations, servers, laptops, and mobile devices, including software management and security tracking.
- N-able N-central This cloud-hosted package offers powerful remote monitoring and management features tailored for MSPs. Its automation tools and detailed reporting enhance efficiency, tracking computers running Windows, macOS, and Linux, and Apple mobile devices.
- Omnissa Workspace ONE This package is delivered from the cloud and supports workstations, servers, and mobile devices with monitoring and management services.
- Cisco Meraki A cloud-based networking solution that ensures the integrated management of devices and also supplies security features.
- Citrix Endpoint Management This platform provides application and device management with strong security protocols. Its integration with Citrix’s ecosystem is a plus.
- Ivanti Neurons for UEM An AI-driven endpoint manager with automation features and a focus on user experience.
- Blackberry UEM This stable and well-established platform excels in secure enterprise mobility management that also covers IoT devices. It also manages desktops and servers.
While the most important factor to look out for with office-based equipment is their performance, mobile devices are particularly vulnerable to theft or loss. So, the mobile device management (MDM) elements of UEM packages assist administrators by showing where those devices are and giving them the ability to access, lock, and wipe devices remotely.
The Best UEM Tools
Our methodology for selecting Unified Endpoint Management packages
We reviewed the market for UEM tools and assessed the options based on the following criteria:
- The ability to manage a wide range of devices including desktops, laptops, mobile devices, IoT devices, and wearables.
- Ease of use for both IT administrators and end-users.
- Access security for the console, such as two-factor authentication and role-based access controls.
- Software management features that include deployment automation and patching.
- Tracking, locking, and wiping for mobile devices.
- A well-supported tool that can be mastered through guides that are accessible from the console.
- Overall value for money, considering both the initial investment and ongoing operational costs.
1. NinjaOne
NinjaOne is a remote monitoring and management (RMM) platform that includes a unified endpoint management (UEM) module. This UEM is designed to help IT professionals and managed service providers (MSPs) effectively monitor, manage, and secure their devices. NinjaOne streamlines endpoint management, making it easier to maintain a secure IT environment.
Key Features:
- Endpoint Monitoring: Offers real-time monitoring of devices to ensure optimal performance and quick detection of issues.
- Remote Management: Provides remote access and support tools for problem identification and resolution.
- Automation: Includes software updates and patch management.
- Reporting and Analytics: Comprehensive reporting capabilities to analyze device performance and track compliance metrics.
- Multi-Platform Support: Supports Windows, macOS, and Linux, as well as management capabilities for Android and iOS devices.
Why do we recommend it?
NinjaOne is recommended for its user-friendly interface and powerful features that simplify unified endpoint management. Its automation capabilities help reduce workloads, while monitoring ensures that devices remain secure and compliant. The platform’s reporting tools provide valuable insights for data-driven decision-making.
I found that NinjaOne centralizes the management of endpoints, providing IT teams with the tools to monitor, secure, and optimize devices from a single platform. The mobile device manager includes remote tracking, locking, and wiping facilities, while computer management focuses on performance monitoring and system patching.
Who is it recommended for?
NinjaOne is particularly beneficial for managed service providers (MSPs) seeking a reliable solution for comprehensive endpoint management. It’s also well-suited for in-house IT departments looking to streamline operations and improve security across various devices and platforms.
Pros:
- Intuitive Interface: Easy-to-navigate interface.
- Strong Automation Features: Reduces manual workloads with automated tasks for software deployment and updates.
- Cloud based: A hosted system with a console that is accessed through any standard Web browser.
- Comprehensive Support: Offers extensive customer support resources to assist users.
- RMM functions: The UEM is part of a wider set of tools for IT asset management.
Cons:
- No price list: NinjaOne keeps its prices private.
NinjaOne is offered as a cloud-based SaaS platform, providing ease of access for managing endpoints remotely. You can assess the package with a 14-day free trial.
EDITOR'S CHOICE
NinjaOne is our top pick for a UEM tool because of its notable blend of user-friendliness, powerful features, and scalability. Designed with IT teams in mind, NinjaOne simplifies the management of diverse endpoints, including Windows, macOS, and iOS devices, all from a single technician’s dashboard. The automation capabilities of this package deal with routine tasks such as software deployment and patch management, allowing IT professionals to focus on strategic initiatives rather than repetitive chores. NinjaOne excels in remote management, providing quick access to devices for troubleshooting and support, which is crucial in today’s increasingly remote work environments. The platform enables easy provisioning, letting administrators set up new fleet devices in bulk and it also offers a self-enrollment option for user-owned devices. Mobile devices can be accessed remotely for troubleshooting and problem fixing. They can also be tracked, locked, and wiped from the NinjaOne console.
OS: Cloud-based
2. ManageEngine Endpoint Central
ManageEngine Endpoint Central (formerly Desktop Central) is a comprehensive unified endpoint management solution designed to help IT administrators manage servers, desktops, laptops, and mobile devices from a single console. With powerful features for automation and security, it simplifies endpoint management for diverse environments.
Key Features:
- Multi-Device Management: Supports management of Windows, macOS, Linux, and mobile devices, including iOS and Android.
- Patch Management: Automates the deployment of patches for operating systems and third-party applications to ensure security compliance.
- Remote Control: Provides remote access to all device types for troubleshooting and maintenance.
- Software Deployment: Enables bulk software deployment for fleet devices and self-enrollment for BYOD.
Why do we recommend it?
ManageEngine Endpoint Central is recommended for its all-in-one approach to endpoint management that extends to mobile devices and IoT. Its automation capabilities significantly reduce manual tasks, allowing IT teams to focus on strategic initiatives while ensuring endpoints remain secure and compliant.
I noted that the platform is available in a SaaS format but it is also possible to download the software and run it on your own systems – it installs on Windows Server. In both cases, the technician console can be accessed through any standard Web browser, so there is no need to install any client interfaces.
Who is it recommended for?
ManageEngine Endpoint Central is suitable for all sizes of business. There is a Free edition that will appeal to small companies with up to 25 devices to manage. Larger businesses have four paid plan levels to choose from.
Pros:
- Free edition: A feature-packed UEM with security options included.
- User-Friendly Interface: Easy to navigate, even for non-technical users.
- Strong Automation Features: Reduces manual workloads with automation capabilities.
- Flexible Deployment Options: Available as both cloud and on-premises solutions.
Cons:
- Limited Third-Party Integrations: Might not integrate seamlessly with all external applications.
ManageEngine Endpoint Central is a versatile cloud-based or on-premises platform that offers a Free edition and a 30-day free trial for the paid plans.
3. N-able N-central
N-able N-central is a remote monitoring and management (RMM) package that includes a unified endpoint management (UEM) solution. The UEM is designed to help managed service providers (MSPs) efficiently oversee and secure diverse devices and networks. The N-able platform also allows other services to be added on to your N-central plan, such as data backup.
Key Features:
- Endpoint Monitoring: Provides real-time insights into the health and performance of all endpoints, enabling proactive management.
- Device Automation: Automates common tasks such as software deployment and updates, reducing manual effort and improving efficiency.
- Multi-Platform Support: Supports various operating systems, including Windows, macOS, and Linux, as well as iOS devices, along with desktops, laptops, and tablets, but does not support Android devices.
Why do we recommend it?
N-able N-central is recommended for its comprehensive approach to unified endpoint management. Its automation features enhance operational efficiency while ensuring endpoints remain secure and compliant. The platform’s robust reporting tools empower organizations to make data-driven decisions, making it a valuable asset for IT teams.
I learned that N-able N-central excels in unifying the management of endpoints, providing tools to monitor, secure, and optimize devices from a centralized dashboard. This capability is crucial for organizations that need to maintain a high level of control over their IT infrastructure, especially in dynamic and diverse environments.
Who is it recommended for?
N-able N-central is particularly beneficial for managed service providers (MSPs) looking to deliver comprehensive endpoint management services. It is also suitable for in-house IT teams aiming to streamline operations and enhance security across various devices and platforms.
Pros:
- Software Management: Integrates software maintenance services, including patch management.
- System security option: The platform has an Endpoint Detection and Response package as a paid add-on.
- Automation Capabilities: Significantly reduces manual workloads through automated processes.
Cons:
- Misses Android: Doesn’t manage devices running Android.
N-able N-central is a cloud-based SaaS platform and it is available for a 30-day free trial.
4. Omnissa Workspace ONE
Omnissa Workspace ONE is an integrated platform for managing and securing all endpoints in a corporate environment. Designed for enterprises, it combines unified endpoint management with application management and identity services, providing a holistic solution for IT needs.
Key Features:
- Unified Endpoint Management: Manages desktops, laptops, mobile devices, and IoT devices from a single platform.
- Application Management: Allows for easy deployment and management of applications across all devices.
- Identity and Access Management: Provides secure access to applications and data with single sign-on (SSO) capabilities.
Why do we recommend it?
Omnissa Workspace ONE is recommended for its comprehensive approach to endpoint and application management. Its integrated features streamline IT operations, enhance security, and provide valuable insights into device usage and compliance.
I discovered that the platform integrates access rights management along with application allocations, so it is able to implement a Zero Trust Architecture. The service also implements a single sign-on environment.
Who is it recommended for?
Omnissa Workspace ONE is best suited for medium to large enterprises that require an integrated approach to endpoint and application management. It is also ideal for organizations looking to enhance their security posture across multiple device types. The platform is available in a multi-tenant architecture for managed service providers.
Pros:
- Security Management: Offers comprehensive security features, including device compliance checks and remote wipe capabilities.
- Reporting and Analytics: Provides insights into device performance, user activity, and compliance status.
- Comprehensive Integration: Combines UEM with application and identity management.
Cons:
- A System in Flux: Workspace ONE has recently been split off from VMware, which creates a complication during the changeover.
Omnissa Workspace ONE is offered as a cloud-based solution. VMware used to offer a 30-day free trial, but that is not currently available under its new ownership.
5. Cisco Meraki
Cisco Meraki is a cloud-based unified endpoint management solution that offers centralized control over networking, security, and endpoint management. It simplifies IT operations by integrating hardware, software, and management tools into one comprehensive platform.
Key Features:
- Cloud Management: Enables remote management of networks and endpoints from a single interface.
- Device Management: Supports a wide range of devices, including laptops, desktops, and mobile devices.
- Security Features: Includes advanced security measures like firewall, VPN, and intrusion detection.
- Network Insights: Provides detailed analytics and reporting on network performance and device usage.
- Scalability: Easily scales to accommodate growing numbers of devices and users.
Why do we recommend it?
Cisco Meraki is recommended for its ease of use and comprehensive features that integrate networking and endpoint management. Its cloud-based architecture allows for quick deployment and management from anywhere, making it ideal for modern IT environments.
I observed that the platform is particularly effective for organizations looking to streamline their IT operations while ensuring robust security and performance.
Who is it recommended for?
Cisco Meraki is best suited for medium to large enterprises that require a unified approach to network and endpoint management. It is also ideal for organizations with distributed locations needing centralized control.
Pros:
- Cloud-Based Management: Allows for remote management and monitoring from any location.
- Integrated Security Features: Combines endpoint management with advanced security tools.
- User-Friendly Interface: Simplifies management with an intuitive dashboard.
Cons:
- Cost: Can be expensive compared to other UEM solutions, especially for smaller businesses.
Cisco Meraki is a broad product range that includes physical devices as well as software. The UEM is implemented through System Manager, which is hosted on the cloud and you can examine it with a 30-day free trial.
6. Citrix Endpoint Management
Citrix Endpoint Management is a comprehensive UEM solution designed to manage and secure devices in enterprise environments. It integrates with Citrix’s broader digital workspace solutions to provide a seamless user experience across devices.
Key Features:
- Unified Device Management: Supports a wide range of devices, including Windows, macOS, iOS, and Android.
- Application Management: Enables deployment, updating, and management of applications across all endpoints.
- Security Management: Offers security features such as remote wipe, encryption, and compliance monitoring.
Why do we recommend it?
Citrix Endpoint Management is recommended for its robust features that integrate seamlessly with Citrix’s suite of solutions. Its focus on user experience, combined with strong security capabilities, makes it a great choice for organizations needing a comprehensive endpoint management solution.
I noticed that the platform is particularly beneficial for organizations that require secure access to applications and data across a variety of devices.
Who is it recommended for?
Citrix Endpoint Management is ideal for enterprises with a diverse device ecosystem, especially those using Citrix’s digital workspace solutions. It is also suitable for organizations prioritizing security and user experience.
Pros:
- Integration Options: Works well with other Citrix solutions for a comprehensive digital workspace.
- User Experience Focus: Prioritizes user experience with features like single sign-on (SSO) and easy app access.
- Reporting and Analytics: Provides insights into device usage, compliance status, and performance metrics.
Cons:
- Not for Linux: The package supports devices running Windows, macOS, iOS, and Android.
Citrix Endpoint Management is a cloud-based platform. There is no free trial.
7. Ivanti Neurons for UEM
Ivanti Neurons for UEM is an advanced unified endpoint management solution that leverages AI and automation to enhance device management and security. It provides IT teams with tools to manage a wide array of endpoints seamlessly.
Key Features:
- AI-Driven Insights: Utilizes artificial intelligence to provide actionable insights for proactive management.
- Multi-Device Support: Manages a diverse range of devices, including desktops, laptops, and mobile devices.
- Security Management: Integrates security features such as compliance monitoring and data protection.
Why do we recommend it?
Ivanti Neurons for UEM is recommended for its innovative use of AI and automation in endpoint management. Its comprehensive features allow organizations to streamline operations while enhancing security and compliance across their device ecosystem.
I found that the platform is particularly effective for organizations looking to modernize their IT management processes and improve overall efficiency.
Who is it recommended for?
Ivanti Neurons for UEM is ideal for medium to large enterprises seeking a cutting-edge solution for endpoint management. It is also well-suited for organizations focused on leveraging AI and automation for improved IT operations.
Pros:
- Automated Workflows: Streamlines routine tasks with automation, enhancing operational efficiency.
- Unified Management Console: Offers a single pane of glass for monitoring and managing all endpoints.
- Asset Discovery: Scans the network and documents on-premises endpoints.
Cons:
- No Free Trial: You can get a demo.
Ivanti Neurons for UEM is available as a cloud-based solution, with a demo available for assessments.
8. Blackberry UEM
Blackberry UEM (Unified Endpoint Manager) is a comprehensive endpoint management solution that focuses on security and compliance for enterprises. It provides IT teams with tools to manage a wide range of devices securely.
Key Features:
- Multi-Device Management: Supports various platforms, including iOS, Android, Windows, and macOS.
- Security Features: Provides strong security protocols, including data encryption and compliance monitoring.
- Application Management: Enables the secure deployment and management of applications across all devices.
Why do we recommend it?
Blackberry UEM is recommended for its strong focus on security and compliance, making it an excellent choice for organizations in regulated industries. Its robust management features help IT teams maintain control over diverse endpoints while ensuring security.
I noted that the platform is particularly beneficial for organizations that prioritize data protection and compliance across their device ecosystem.
Who is it recommended for?
Blackberry UEM is ideal for enterprises that require high-security standards, such as those in finance, healthcare, and government sectors. It is also suitable for any organization needing comprehensive endpoint management with a strong focus on compliance.
Pros:
- Comprehensive Management Tools: Offers a complete suite of management features.
- Identity and Access Management: Integrates identity management for secure access to applications and data.
- Detailed Analytics: Offers reporting and analytics tools to monitor device compliance and usage.
Cons:
- No Free Trial: Blackberry offers a demo instead.
Blackberry UEM is offered as a cloud-based platform with a demo for an assessment opportunity.
